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AI CoE Leader

Meet the Intelligence Running
Behind Every Decision.

Acuity FM is an AI-powered CoE leader that operates continuously in the background. Acuity surfaces relevant data that enables you to act immediately.

AI CoE Leader
· Active
Drafting RFP for HVAC ServicesGhost scope detected: WO #4821Chiller-01 failure risk: 23 daysBilling discrepancy flagged: Vendor 14Vendor scorecard auto-generatedSelf-perform opportunity: $340KSOW drafted for Roofing ContractAlert: AHU-7 anomaly patternCapital deferral identified: $1.2MSavings briefing ready for reviewDrafting RFP for HVAC ServicesGhost scope detected: WO #4821Chiller-01 failure risk: 23 daysBilling discrepancy flagged: Vendor 14Vendor scorecard auto-generatedSelf-perform opportunity: $340KSOW drafted for Roofing ContractAlert: AHU-7 anomaly patternCapital deferral identified: $1.2MSavings briefing ready for review
01

Always-On Alert Engine

No prompt required

Acuity FM monitors your portfolio continuously. It flags billing anomalies, ghost scopes, and vendor failures the moment they appear.

02

Autonomous Document Generation

Drafts before you ask

RFPs, vendor scorecards, SOWs, and savings briefings generated automatically based on live portfolio data.

03

Intelligent Recommendations

Actionable

Acuity FM empowers you with data to act. Every alert comes with a recommended action, financial impact estimate, and priority rank.

04

Institutional Memory

Knowledge that stays

Every vendor interaction, contract nuance, and site history is retained and surfaced in context. When your team changes, nothing is lost.

05

Scenario Modeling on Demand

Real data, real answers

Ask what happens if you self-perform HVAC across three sites. Generate and conduct scenario analysis via an automatically generated financial model.

06

The Right Hand to FM Leadership

Built for FM leaders

Designed by an operator who ran global portfolios at CBRE and JLL. Acuity FM thinks the way an expert FM leader thinks, and works while you sleep.

How You Engage

Two Paths. One Standard of Intelligence.

Whether you need proven ROI validation first or want the full platform deployed at scale, Acuity FM meets you where you are.

✦ Engagement Model

Savings Engagement

Bring Acuity FM in as your AI-powered intelligence layer. We audit your current IFM spend, surface leakage, and deliver a verified savings report that is tied directly to gain-share.

  • Full Ghost Scope & Billing Audit across your active portfolio
  • AI-driven vendor tier assessment & AVO scoring
  • Benchmark analytics against real industry cohort data
  • ESG & compliance gap identification with remediation roadmap
  • Predictive maintenance readiness review & IoT ROI validation
  • Boardroom-ready executive savings briefing + implementation plan
Pricing Model
Flat Fee + 20–25% Gain-Share on verified savings
⬡ SaaS Platform

Acuity FM Platform

Deploy the full Acuity FM intelligence stack as your enterprise operating system. Real-time AI decision support across every FM function.

  • All 7 intelligence pillars active simultaneously, not sequentially
  • Live AI decision engine with real-time alerts and recommendations
  • Custom CMMS / IWMS integrations
  • Enterprise dashboard + boardroom executive reporting suite
  • Predictive maintenance engine + IoT signal scoring and ROI tracking
  • Dedicated FM AI CoE support, onboarding, and continuous tuning
Pricing Model
Preferred Retainer + Savings Percentage
Intelligence Framework

Seven Pillars.
One Operating System.

Each pillar is an AI intelligence module targeting a specific cost and performance leak in enterprise FM. Together they form a continuous optimization engine.

01
Ghost Scope Detection
02
Dynamic Tiering Engine
03
Self-Perform Velocity
04
Billing Audit Intelligence
05
AVO Vendor Optimizer
06
Benchmark Analytics
07
ESG & Compliance Guardrail
ESG & Asset Intelligence

From Dark Data to
Asset Intelligence

The FM sector loses billions annually to assets that are improperly tagged, inconsistently maintained, and environmentally opaque. Acuity FM transitions your portfolio from static asset management to autonomous intelligence.

AI-Driven Ghost Detection

When nameplates are weathered or missing, Acuity FM uses visual pattern recognition and component triangulation to identify equipment — ensuring financial and operational audits are 100% accurate.

Continuous E&S Guardrails

Every HVAC asset becomes a real-time ESG data point. Refrigerant compliance and Scope 2 emissions forecasting tracked automatically. You no longer need to wait for your quarterly report.

Financial Integrity Auditor

Real-time ROI modeling for Repair vs. Replace decisions, powered by live asset health data and cost benchmarks.

Labor Arbitrage Engine

Vendor spend optimized by aligning technical skill requirements with real-time asset health. Ensures you are not overpaying for under-qualified work.

A New Standard for FM
Capability
Legacy FM
Acuity FM Intelligence
Asset Discovery
Manual, error-prone entry
AI-Driven Ghost Detection
Energy Impact
Periodic audits
Continuous E&S Guardrails
Decision Support
Reactive troubleshooting
Surgical Scope Review
Predictive Intelligence

Your IoT Investment
Isn't Paying Off.
We Fix That.

Enterprise FM teams have spent billions connecting buildings. Most still can't answer a simple question: is this sensor data actually preventing failures?

Acuity FM's Predictive Maintenance Intelligence layer sits between your IoT infrastructure and your maintenance workflows. It tells you which anomalies cost money if you ignore them.

Failure Prediction
AI models flag asset degradation 30–90 days: before failure, before the emergency call, before the equipment rental, before the tenant complaint.
IoT ROI Audit
We map every connected sensor to a measurable outcome. If hardware isn't generating savings, we will notify you, and show you what to do instead.
Capital Deferral Engine
Extend equipment life with precision. Our AI calculates the optimal intervention window. Not too early (waste) and not too late (emergency).
Alert Noise Reduction
Acuity FM scores every alert by financial impact. Your team sees what matters, and stops chasing signals that don't cost anything to ignore.
Live · AI Active
Asset Health Monitor
RTU-04 · Roof HVAC Unit
Bearing vibration ↑ 340% above baseline · Age: 11yr
Predict Fail
23–47d
Chiller-01 · Central Plant
Refrigerant pressure drop + temp deviation detected
Act Now
$128K risk
AHU-12 · Floor 3 East Wing
All parameters nominal · Last PM: 14 days ago
Healthy
73°F
Boiler-02 · Basement Level
Heat exchanger efficiency ↓ 18%: schedule service
Monitor
187°F
Process

From Data Chaos to
Decision Clarity

01
Connect Your Data

CMMS, IWMS, invoices, WO history, vendor contracts. Acuity FM ingests it all without ripping and replacing your existing stack.

02
AI Runs the Audit

Seven pillars run simultaneously: detecting scope gaps, billing anomalies, and vendor underperformance.

03
Verified Findings

Every savings recommendation is sourced, benchmarked, and boardroom-ready.

04
Continuous Optimization

The platform learns your portfolio, updates benchmarks in real time, and flags new opportunities before your team spots them.

In Their Words

Built by an Operator.
Trusted by Leaders.

"

Acuity FM found billing discrepancies our internal team had been missing for two years. The AI audit paid for itself in 60 days. This is what IFM intelligence should look like.

DR
Director, Real Estate Operations
National Retail Portfolio · 800+ Locations
"

We brought Acuity in during a vendor renegotiation. Their AVO scoring gave us hard data that completely shifted the conversation. We recovered 22% of contract value.

VP
VP Facilities, Financial Services
15M sq ft Corporate Portfolio
"

The Ghost Scope analysis alone surfaced $800K in work being invoiced that was never performed. The platform runs on our data and makes our whole team faster.

SM
Senior FM Director
Healthcare Real Estate Group
Leadership

Acuity FM Was Built
by Someone Who Ran It.

Mickeia Jackson, Founder & CEO of Acuity FM
Mickeia Jackson, MBA, FMP
Founder & CEO · Acuity FM
MBA · Facility Management Professional (FMP)
14+ Years Enterprise FM & CRE Leadership
16M+ sq ft Portfolio Managed · CBRE & JLL
Board Member · Lifespan Services Inc., NC
Expert Network: Third Bridge · Arbolous

Not a consultant who studied FM.
An operator who led it at scale.

Mickeia Jackson built Acuity FM because she lived the problem. Mickeia has managed enterprise portfolios where the data existed, the leakage was real, and no platform was intelligent enough to surface it fast enough to act on.

Before founding Acuity FM, Mickeia served as Managing Director at CBRE overseeing Google's global facilities portfolio. Prior to that, she led Account Director responsibilities at JLL managing Capital One's 16M+ sq ft corporate portfolio.

That experience is not background color. It is the engine of Acuity FM's intelligence framework. Every pillar was designed by someone who knew exactly where the money disappears.

Founder & CEO
Acuity FM · Charlotte, NC
Managing Director · IFM
CBRE · Google Global Account
Led facilities management operations across Google's global portfolio, one of the most complex, high-performance IFM accounts.
Account Director · IFM
JLL · Capital One Portfolio
Managed 16M+ sq ft of Capital One's corporate real estate portfolio. Responsible for FM strategy, vendor ecosystem, and financial performance.
Executive FM Leader · Retail CoE
Current Executive Role
Leading a Retail Facilities Center of Excellence with direct sourcing accountability.
Affiliations & Credentials
Board Member · Lifespan Services Inc.Expert Network · Third BridgeExpert Network · ArbolousMBAFMP · Facility Management ProfessionalCharlotte Metro, NCIFMA Certified
Why Acuity FM

Why choose us for consulting services?

Mickeia Jackson, Founder & CEO of Acuity FM
Mickeia Jackson, MBA, FMP
Founder & CEO, Acuity FM
01Experienced Leadership
OPERATOR CREDIBILITY

Mickeia has 14+ years leading enterprise FM portfolios at CBRE and JLL. She led facilities management operations across Google's global portfolio, one of the most complex, high-performance IFM accounts. She managed Capital One's 16M+ sq ft corporate real estate portfolio. She knows where the money goes because finding it was her job.

02Verified Findings
BUILT FROM YOUR DATA

Every engagement produces a savings report tied to your actual spend data. The goal is to produce a usable report that can be taken directly to capital planning and budgeting conversations.

03We get paid on what we find
GAIN-SHARE MODEL

Every asset in scope gets a Facility Condition Index ("FCI") score, a criticality ranking, and a lifecycle projection. Our fee is tied to savings we surface and verify. If there's nothing to find, you owe us nothing.

04See results within 90 days
PROPRIETARY AGENTIC INTELLIGENCE MODEL

Send us the relevant data and the team at Acuity FM will transition your portfolio from static asset management to autonomous intelligence. We deliver data-driven insights into where money is going, where risk lives, and what decisions need to be made: by asset, by facility, by system.

What We Do

Our consulting services

01 / Spend Intelligence

Spend Intelligence

We analyze your facilities spend data, surface billing errors, scope leakage, and ghost costs, and quantify exactly what your portfolio is losing.

Learn more →
12-Month Audit
Annual FM Spend Analyzed
$24.6M
Ghost Scope
-$340K
Duplicate Charges
-$118K
Uncapped T&M
-$95K
Billed, Not Performed
-$72K
Scope Overlap
-$54K
Verified Recoverable$679K
Invoice-LevelContract-MatchedCFO-Ready
02 / Asset & Portfolio Analytics

Asset & Portfolio Analytics

We deliver the data foundation your real estate portfolio needs. ESG gaps, compliance risk, maintenance readiness, all in a format your leadership team can act on. Includes asset identification, registry condition scoring, and capital planning analysis.

Learn more →
Live · AI Active
Asset Health Monitor
RTU-04 · Roof HVAC Unit
Bearing vibration ↑ 340% above baseline · Age: 11yr
Predict Fail
23–47d
Chiller-01 · Central Plant
Refrigerant pressure drop + temp deviation detected
Act Now
$128K risk
AHU-12 · Floor 3 East Wing
All parameters nominal · Last PM: 14 days ago
Healthy
73°F
Boiler-02 · Basement Level
Heat exchanger efficiency ↓ 18%: schedule service
Monitor
187°F
03 / Vendor Governance

Vendor Governance

We assess your service providers against real industry benchmarks, score performance, and give you the data to renegotiate or restructure with leverage.

Learn more →
Acuity Intelligence Live
Portfolio Savings Identified
$4.2M
Across active client portfolios · Updated in real time
Ghost Scope
$1.4M
Billing Recovery
$1.1M
Vendor Optimize
$940K
Self-Perform
$760K
PdM / IoT ROI
$680K
Ghost Scope ✓AVO ActiveIoT ConnectedESG Compliant
How We Work

It starts with your data.

We deeply understand your organization's current state to provide the foundation for a successful IFM strategy.

01

We learn your portfolio first

We collect invoices, vendor contracts, maintenance logs to understand your buildings.

02

We score everything

Your assets get an FCI score, a criticality rank, and a lifecycle projection. Our finely tuned AI runs the analysis, and we add on human analysis and judgement to the results.

03

We understand your spend

By day 90 you receive a set of actionable deliverables including: FCI report, asset inventory registry, regulatory compliance report, and capital planning recommendations.

04

Continuous Optimization

Our platform learns your portfolio, updates benchmarks in real time, and flags new opportunities before your team spots them.

THE PROBLEM

Your clients are asking.
Here's how you answer.

Before

Client asks if ghost billing occurred. You pull invoices manually and hope the data is there.

Client questions the self-perform vs. sub split. You estimate from memory.

Client wants proof that scope was delivered. You send a summary with no line-item backup.

Renewal conversation. You walk in with a narrative, not numbers.

After Acuity

Ghost billing flagged automatically, documented with invoice-level evidence.

Self-perform vs. sub analyzed by trade and site. The math is done.

Scope delivery verified against contracts and work orders.

Renewal conversation backed by a verified savings report your client's CFO can read.

Your clients get the data. You keep the account.

The Platform

What the platform does.

We are building the intelligence layer integrated facilities management never had. Seven agents running in the background to deliver meaningful and actionable insights.

THE 4 PILLARS
01
SPEND INTELLIGENCE
Find what's leaking.
Ghost scope detection and benchmark analytics running continuously across your portfolio. Billing errors surfaced and quantified automatically.
CONTRACTED SCOPE100%VERIFIED PERFORMANCE53%
02
ASSET INTELLIGENCE
Know what you own.
FCI-scored asset inventory with criticality rankings and lifecycle projections. Updated continuously as new data flows in.
82FCI
03
DELIVERY OPTIMIZATION
Hold providers accountable.
Vendor cost optimization and self-perform velocity modeled by trade and geography. Contract-level renegotiation cases built automatically.
SELF-PERFORMSUBCONTRACT$2.1M$3.8M
04
ESG AND COMPLIANCE GUARDRAIL
Find gaps before they find you.
Regulatory gaps identified and mapped against current and upcoming mandates. Energy, carbon, and utility insights surfaced before they become liabilities.
ACTIVE MONITORING
PROCESSING AGENTS
AUDIT
Invoice Forensics

Every invoice cross-referenced against work orders, contracts, and site visit logs using pattern-matching AI.

ASSET OPTIMIZATION
FCI Scoring

Facility Condition Index scored for every asset, updated continuously as new data flows in.

PREDICTIVE OPERATIONS
Failure Prediction

ML models trained on historical FM failure patterns flag high-risk assets before emergency costs hit.

GOVERNANCE
Compliance Monitor

Converts facility data into energy, carbon, utility, and ESG insights. Regulatory gaps and reporting inconsistencies surfaced before they become liabilities.

Intelligence Flow

From raw data to strategic decisions.

7 intelligence pillars feed 4 processing engines, surfacing dashboards and recommendations your leadership team can act on.

01
IFM Pillars
Domain experience
02
Agents
AI Analytics
03
Dashboards
User-facing intelligence
04
Recommendations
Decisions & ROI
Stay Connected

We're building in public. Follow along.

We'll share progress, insights from the field, and early access
opportunities as the platform takes shape.

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Managing facilities and want to talk about our consulting services?
Book a call →

THE PROBLEM

The risk is invisible until it isn't.

Most self-managing occupiers don't see the exposure until budget season forces the conversation. By then the leakage has been compounding for years. Ghost scope billed monthly. Vendor contracts auto-renewed without review. FM leaders asked to justify spend they were never given the tools to track.

GHOST SCOPE DETECTED
HVAC Preventive Maintenance — Building A
Billed
Parking Lot Sweeping — Lot C
Ghost Scope
Elevator Inspection — Tower 2
Overcharge
Landscaping — Campus East
Verified